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Fairmont President's Club Benefits
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Thread: Fairmont President's Club Benefits

  1. #1

    Fairmont President's Club Benefits

    FPC membership and status levels - this is a exhaustive list of benefits taken from the FT website


    Fairmont President's Club Benefits

    Anyone can become a Fairmont President's Club member. Members can take advantage of the membership privileges on their first stay after enrolling.

    Which status levels are there?

    Fairmont President's Club member
    Fairmont President's Club Premier
    Fairmont President's Club Platinum


    How do I earn Premier status?


    Premier status is awarded to members with 5 stays or 10 room nights in one calendar year.


    How do I earn Platinum status?


    Platinum status is awarded to members with 10 stays or 30 room nights in one calendar year.


    What is considered a "qualifying rate"?


    All publically available rates are considered "status qualifying rates", including:


    - best available rate (BAR) / rack rate
    - advance purchase rate
    - discounted rates (CAA/AAA etc.)
    - corporate rate
    - bookings made through travel agents
    - F&F rate
    - "Great Rates Great Dates" rate




    Does FPC match status?


    Generally, no. Unlike other hotel loyalty programs you cannot earn points to redeem for future stays, instead FPC focuses on enhancing / personalizing members' stays. Also the free night certificates and room/suite upgrade certificates Premier and Platinum members receive have a high value which further reduces the chance of getting a status match.


    Is there any way to get Premier/Platinum status for free or is there a fast track to Premier/Platinum status?


    Yes, FPC Platinum status is awarded to Canadian AMEX Centurion cardholders.


    Canadian AMEX Platinum cardholders have been awarded with Platinum status after completing 5 nights.


    Fairmont has also offered occasional fast track promos.




    FPC membership and status benefits


    What benefits do Fairmont President's Club (base) members receive?


    The most valuable benefits of FPC membership are:


    - complimentary internet access
    - complimentary local calls and no service charge for toll-free calls
    - complimentary health club access (excluding spa)
    - complimentary daily delivery of either local or national newspaper
    - 15% discount at the Fairmont store


    What benefits do Premier members receive?


    In addition to the benefits all FPC members receive Premier members receive:


    - one room upgrade certificate
    - one suite upgrade certificate
    - one third night free certificate
    - two $25 dining certificates
    - "premium internet access" at those properties which offer tiered internet access


    What benefits do Platinum members receive?


    In addition to the benefits all FPC members receive Platinum members receive:


    - two room upgrade certificate
    - two suite upgrade certificate
    - one free night certificate
    - four $25 dining certificates
    - two Platinum "Passion" benefits (please see the post below)
    - guaranteed early check-in and check-out
    - booking guarantee for Fairmont city center hotels (with 72h advance notice)
    - one additional free night certificate for every 10 nights after completing 30 nights
    - turndown service
    - personalized welcome amenity upon arrival (typically fruit plate, chocolates, nuts, bottle of water etc.)
    - "premium internet access" at those properties which offer tiered internet access


    Can I earn miles for my stays at Fairmont hotels?


    Yes, miles can be earned on select rates.


    FPC members earn 500 miles per stay.
    Premier members earn 750 miles per stay.
    Platinum members earn 1000 miles per stay.


    Which rates are eligible for mileage accrual?


    Unfortunately there is no definite answer to this question, so it is recommended to ask when making a reservation.


    Rates that do earn miles include:
    - Best available rate (BAR) / rack rate booked on fairmont.com
    - Corporate rates
    - Spring/summer/winter sale rate


    Rates that do not earn miles include:
    - some prepaid/discounted rates
    - some package rates
    - Family & Friends rate
    - all rates not available to the general public (e.g. travel industry rates, flight crew rates etc.)


    Which airlines' frequent flyer programs can I earn miles with?


    The current list of FFPs is:


    Air Canada Aeroplan
    Air China PhoenixMiles
    Alaska Airlines Mileage Plan
    American Airlines AAdvantage
    British Airways Executive Club (Avios)
    Cathay Pacific Asia Miles
    Emirates Skywards
    Etihad Guest
    Jet Airways JetPrivilege
    Lufthansa Miles and More
    Singapore Airlines Krisflyer
    Qatar Airways
    United Mileage Plus


    Do I get any benefits at Swissotels or Raffles hotels?


    Yes, Premier and Platinum members both receive stay credit for stays at Swissotel and Raffles properties and receive the following benefits:


    - room night credit towards membership status
    - complimentary local calls and no service
    charge on toll-free calls
    - complimentary fitness center access (excludes spas)
    - complimentary Room delivery of daily
    national newspaper
    - VIP Welcome Amenity




    Room and Suite Upgrade Certificates and Free Night Certificates


    How does a room upgrade certificate work?


    You can apply a room upgrade on nearly any booking and any date. In order to apply the room upgrade certificate you need to call Fairmont Presidents Club or contact the hotel directly. A room upgrade is valid for a stay of up to five nights and entitles you to an upgrade to the next room category. Note that moderate rooms are excluded from using any sort of upgrade certificates.


    Are any properties excluded from using a room upgrade certificate?


    Room upgrade certificates cannot be used at the following properties:


    Kenauk at Fairmont Le Chateau Montebello
    The Fairmont Royal Pavillion


    How does a suite upgrade certificate work?


    You can apply a suite upgrade on nearly any booking and any date. In order to apply the suite upgrade certificate you need to call Fairmont President´s Club or contact the hotel directly. A suite upgrade is valid for a stay of up to five nights and entitles you to an upgrade from a Fairmont room (or higher) to the “designated suite upgrade category”, which usually means that you can upgrade to a junior suite or a one-bedroom suite. Specialty suites and multi-bedroom suites cannot be booked using a suite upgrade certificate.


    Are any properties excluded from using a suite upgrade certificate?


    Suite upgrade certificates cannot be used at the following properties:


    Fairmont Tremblant
    The Fairmont Vancouver Airport
    The Fairmont Royal Pavilion
    The Plaza, A Fairmont Managed Hotel
    The Savoy, A Fairmont Managed Hotel
    Kenauk at Fairmont Le Chateau Montebello


    Can room and suite upgrade certificates be used towards Fairmont Gold rooms / suites?


    No, room and suite upgrade certificates cannot be used to upgrade to a Gold room / suite.
    Fairmont President's Club sent a “Gold suite upgrade certificate” to select Platinum members in the past who regularly booked Gold rooms/suites. A Gold suite upgrade certificate can be used to upgrade from a Fairmont Gold room to a Fairmont Gold suite. However, there have been no recent reports about these type of certificates.


    How does the third night free / free night certificate work?


    A free night certificate is only valid for the Fairmont room category. In order to apply the free night or third night free certificate you need to call Fairmont President's Club or contact the hotel directly.


    Are there any blackout dates?


    Yes, each property has a few blackout dates when room upgrade certificates, suite upgrade certificates and third night free / free night certificates cannot be used.
    Please check the current blackout dates here.
    Also, both the Savoy and the Plaza have imposed capacity controls for using free night certs.


    Are any properties excluded from using a third night free / free night certificate?


    Third night free / free night certificates cannot be used at Fairmont Heritage Places.


    Also, third night free / free night certificates cannot be used at Kenauk at Fairmont Le Chateau Montebello.


    Can room/suite upgrade certificates be combined with third night free/free night certificates?


    Yes


    Are any rates excluded from using the room/suite upgrade certificates?


    Room/Suite upgrade certificates cannot be used on "Great Rates Great Dates" rates. Except for some special promo rates where upgrade certs are specifically excluded room/suite upgrade certs can be used on any (publically available) rate.


    Can room/suite/free night certificates be used on Family and Friends rates?


    Yes, no problem at all.


    Are certificates transferable?


    Premier certificates are non-transferable.
    Platinum certificates are transferable to immediate family, i.e. spouse, parents, (adult) children and siblings.

  2. #2

    Fairmont President's Club Benefits Continued

    Complimentary Dining/Willow Stream Spa Certificates


    As listed above, Premier members receive two $25 Dining/Willow Stream Spa certificates and Platinum members receive four $25 Dining/Willow Stream Spa certificates per year.


    Certificates can be used at most restaurants or at the Willow Stream Spa, however they cannot be used for in-room dining or in-room spa treatments.


    How do I use a free dining certificate?


    You need to present the certificate before/upon being seated. The dining certificate can only be applied towards to the food & beverage charge and does not include gratuity. Offically, the credit cannot be used for alcoholic beverages, though this rule isn´t always enforced.


    Are dining certificates stackable?


    Yes, you can use several (or all) dining certificates at the same time.


    Do I have to stay at the hotel to use the dining certs?


    There is no such restriction in the T&C, so you shouldn´t have any problem just going to the restaurant at any Fairmont hotel and enjoy a nice meal.


    Are any restaurants excluded from using the dining certificates?


    Yes, dining certificates cannot be used at a few (independently owned/operated) restaurants (exceptions include some restaurants at the Plaza and the Savoy Hotel).


    Dining certificates can be used at most restaurants.


    Are there any other exceptions?


    Yes, officially dining certificates cannot be used when the date is blacked out for using free night / room or suite upgrade certificates. Black-out dates can be found here.


    Are certificates transferable?


    Premier certificates are non-transferable.
    Platinum certificates are transferable to immediate family, i.e. spouse, parents, (adult) children and siblings.


    Platinum "Passion" Benefits


    BENEFITS FOR THE 2015 MEMBERSHIP YEAR


    Platinum members may choose two of the following Passion benefits:


    AUTHENTICALLY LOCAL FOOD EXPERIENCE FOR TWO
    Treat yourself and a guest to an authentically local food experience and taste the fresh and seasonal dishes your destination has to offer. Upon confirming your selection, an e-certificate will be added to your online profile.


    DINING/WILLOW STREAM SPA E-CERTIFICATE
    Relax in the spa or embark on a culinary journey with a $100 USD e-certificate to use towards your choice of lunch, dinner or a Willow Stream Spa treatment. Upon confirming your selection, your e-certificate will be added to your online profile.


    ROOM UPGRADE E-CERTIFICATES
    Enhance two of your Fairmont stays with room upgrades. Upon confirming your selection, two e-certificates will be added to your online profile.


    SUITE UPGRADE E-CERTIFICATE
    Enjoy the Suite Life. Create your next memorable experience by upgrading to a suite at your favourite Fairmont Hotel. Upon confirming your selection, an e-certificate will be added to your online profile.


    FAIRMONT ELECTRONIC GIFT CARD
    A memorable way to celebrate any occasion! Treat yourself or someone you love to a $50 USD Fairmont electronic gift card. Just like a Fairmont Gift Card, you can use this e-certificate towards dining, shopping or leisure activities at over 60 locations worldwide.





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